Frequently Asked Questions

Questions about the FurAway Seasonal Box? Here are the details about the current edition, subscription, shipping, and checkout.

What is the FurAway Seasonal Box?

It’s a seasonal collection of dog grooming and coat-care essentials. The box design and contents change with the seasons.

What’s in the Fall box?

The current Fall edition includes a deshedding brush, grooming mitt, coat-conditioning spray, skin and coat treats, and a seasonal care guide. Product contents can change in future seasonal editions.

How much does the box cost, and how often am I charged?

The subscription is $44.99 CAD every three months. It renews automatically every three months until canceled. Shipping and applicable taxes are shown at checkout.

Is the Fall box available all year?

No. The Fall edition is available for a limited time. FurAway changes the box for each season.

Do you ship across Canada?

Yes. FurAway ships across Canada. Available shipping options and the shipping cost are shown at checkout after you enter your address.

Do I need to create an account to order?

No. You can create an account at checkout or continue as a guest.

Can I cancel my subscription?

The subscription continues until canceled. If you need help managing or canceling it, contact FurAway at info.shopfuraway@gmail.com.

Are the treats and coat spray right for every dog?

Dogs can have different sensitivities and allergies. Please check the product labels and ingredients, and ask your veterinarian if you have questions about whether an item is suitable for your dog.

How can I contact FurAway?

Email info.shopfuraway@gmail.com and the FurAway team can help.